Frequently Asked Questions

Our Bike Value Calculator is a unique calculator which calculates the value of your bike instantly and transparently. If you decide to sell your bike to us, we will handle all the transfer work with no extra charges and transfer the payment to you within one hour after inspection with your approval.
The purchased bike will first go to the workshop for refurbishing where the bike will be refurbished to make it feel brand new. The bike will be certified by our expert teams and insured and will be then sent to our franchises for sale.
You will be directed to the Bike Value Calculator page where you have to input the details of your bike to get a fair estimation of your bike. Once you get the fair estimation of the bike and you want to continue selling to us, you will book an appointment for a physical bike inspection where our inspector will further evaluate your bike and give you the final price. If you agree to the price and if you have all your necessary paperwork required, we will purchase the bike and transfer the money to you in one hour only. All transfer work will be taken care of by our inspector, you just need to have all the valid documents.
Currently we are only operating in Pune, Maharashtra.
You can send in a query to our customer service and we will confirm if it’s possible to purchase your bike under terms and conditions.
As long as you have valid documents of the bike you want to sell, we will purchase the bike under T&C
Yes you can sell it to us. Necessary paperwork will be taken care of by us, once you provide all documentation to us.
Yes You can sell your bike under T&C
You can still sell your bike to us but we will need the registered owner’s documents and signature at the time of transfer and transfer will only be done at the registered owner’s account.
The documents required are:
1. Registration Certificate (RC Book)
2. Pollution under control (PuC) Certificate
3. Form 28
4. Form 29
5. Form 30
6. Bike Insurance Certificate
7. Government approved identity documents (Aadhaar Card/Pan Card? Driver’s License)
8. Address Proof (Aadhaar Card/Pan Card? Driver’s License)
9. 2 Passport size photographs
There are various factors depending on the year of purchase, kilometers driven, number of previous owners, whether you have taken a loan on your bike or not, etc. When you sell to us, our inspector will walk you through the process.
Offer is time sensitive, because the older your bike gets, or the more number of kilometers you ride, the sale value of your bike will change.
One hour after the physical final inspection by our bike and if you have all necessary documents to proceed with the transaction.
You will have to set another calendar date for the reinspection of your bike.
There is NO token amount for bike inspection. Our bike inspection services are FREE of cost. You just have to coordinate with our team to help you make your transaction as hassle free as possible.
No, we make NO guarantee that we will buy your two wheeler for reasons under T&C.
We take our customer’s database very seriously and we do not indulge or share our database with any third party. Please refer to our T&C.
We, Bikes24x7 are the buyers of your bike.
Once you sell your bike to Bikes24x7, it undergoes an entire refurbishing process. We send it to our in-house mechanics, who check your 2W for all problems, repair it, and then once it is fully refurbished, we put it up on our catalogue on our website.
We will not charge you for Bike inspection while selling your bike.
Once all the documents are verified, and you are comfortable with the price of the bike, we will transfer the money to the registered owner (as mentioned on the RC book) in under one hour.
You will receive the payment within one hour of the final decision.
If you don’t get the amount within the specified time, our service team will contact you if we face any technical glitch from our end to keep you assured.
Normally it takes 5-10 working days for the vehicle to get transferred in the RTO.
You will have to log into www.parivahan.gov.in You will be able to see all the details over there.
You can always go to the RTO Authorities to clarify the matter but we will ensure a smooth process in transaction from our end.
We will refund your complete amount without any cancellation fee.
You may contact the customer service directly to get an update regarding the ownership transfer of your bike or log into www.parivahan.gov.in to track the process.
Visit our bike catalogue, select your bike, pay an advance of Rs. 1000/- as booking fee (Valid for 3 days only), book an appointment for a test ride and take your bike home.
We deal in all kinds of used two wheelers.
The year of manufacture will be written along with the model on our website. Please check the bike description page for more details of that bike.
Make, model, year, kilometers driven, etc. You may find the detailed report of each bike available in the bike description.
Every bike has a market value depending on various parameters like year of manufacture, distance travelled, ownership etc. We keep these factors in mind while pricing each 2W on our website.
Bikes24x7 certifies each and every bike to ensure the quality of the bike so that you can ride with pride!
All our bikes are refurbished and certified by our expert mechanics to ensure quality of our vehicles.
If you are buying from us, we will take care of all the necessary procedures and paperwork to ensure a hassle free experience for you.
Yes.
We have a 120+ checkpoint list of different parts of the vehicle. All points are thoroughly checked and verified which are then insured and certified by our quality assurance team.
At any of our showroom outlets. Currently we are based in Kharadi, Pune.
No.
Rs. 1000/- is taken by us to book your preferred bike for a maximum of 3 days. It is required because we book the 2W for you, so that no other customer will be able to book that particular 2W during those 3 days.
If you fail to come and inspect the bike within 3 days, you will forfeit the advance booking fee to us and the booking will become null and void.
Yes. If you visit the showroom within 3 days and do not like the 2 wheeler, we will refund the money to you within the next hour or two.
ID Card, 2 address proof (aadhaar card/ passport/ Driving license), photographs.
Yes.
Yes. Please contact our customer service for more details.
Yes. We only provide 3rd party insurance.
Yes, a 30 days warranty is provided on engine (150cc and below) and on the gear box.
You will receive a delivery note, invoice receipt and warranty (if provided) along with the bike papers.
We take care of the ownership transfer and paperwork free of cost during purchase of the bike.
Visit our showroom or contact our customer service for more details.
Depending upon your credibility which can be seen by your CIBIL score, the bank decides whether to give you a loan or not.
To be eligible for a loan, you need to have an Aadhaar Card, PAN card, residential address, proof of income like salary, ITR Copy, etc and latest 6 months bank statements.
Not all vehicles are eligible for finance.
Depending on the valuation of the vehicle, a maximum of 90% of the valuation price can be financed.
12, 18, 24, 30, 36, 48, 60 (all in months)
Depending on the bank, a flat rate of interest on reducing balance is charged.
Processing fees, stamp duty charges are the extra charges which need to be paid.
1-2 days maximum; provided all documents are cleared and approved.
Your spouse or any family member can be taken as a co-applicant.
Some banks ask for guarantors. So it depends on the bank.
Yes.
Yes, it is necessary.
1. Comprehensive auto insurance;
2. Comprehensive with zero depreciation auto insurance;
3. Third party auto insurance.
These are the 3 auto insurances available.
Everything, as declared by the insurance companies.
All kinds of vehicles can be insured by a motor insurance company.
Registration certificate of the vehicle
The engine and the electric parts of the vehicle are not covered by the motor policy.
Every company has a specific calculator for different cubic capacities (cc). Depending on the cc, IRDA (Insurance regulatory development authority) has fixed the formula for calculating the premium for the vehicle depending on the price of the vehicle.
No.
Cover note is the brief summary of the details of the policy.
Depending on the type of vehicle and the cc of the vehicle, every vehicle has a specific price value which is defined by the calculator set by the insurance company.
If no accident or any type of claims have been taken on the vehicle, then while renewal of the policy, the insurance company gives you a no claim bonus which reduces the premium of the vehicle according to the no claim bonus.
No, its not.
No, accessories are not covered.
Value of the vehicle which is defined by the insurance company along with no claim bonus, if any, determines the renewal premium of the policy.
Yes.
Your driving License, Your insurance policy, Registration certificate and a Police FIR.
You will be directed to the Bike Value Calculator where you have to input the details of your bike to get a fair estimation of your bike. Once you get the fair estimation of the bike and you want to continue selling to us, you will book an appointment for a FREE physical bike inspection where our inspector will further evaluate your bike and give you the final price. If you agree to the price and if you have all your necessary paperwork required, we will purchase the bike and transfer the money to you in one hour only. All transfer work will be taken care of by our inspector, you just need to have all the valid documents necessary to proceed the transaction.
Yes you can.
Yes, we have free inspection for any number of bikes.
We are open on all 7 days from 10am - 8pm.
Yes you can.
Yes we provide FREE home inspection as well.
No, Bikes24x7 provides free Bike Inspection services.
Yes, you will have to schedule an appointment with us for bike inspection.
You will be directed to the calendar page for booking your appointment after you fill the details of your bike on the BVC.
You will find your registration details on your RC Book.
Yes you can. You will be able to reschedule your appointments on your dashboard.
No you will not be charged for cancellation of appointment.
30-45 minutes maximum.
- RC
- PUC (not necessary)
- Insurance
- If loan on the vehicle, then Bank NOC
- Valid ID proof.
Our BVC gives an approximate value of your bike based on a few parameters. Further inspection is done by our trusted team of experts who will give you the precise value looking at the engine condition and various other parameters.
You can mail your query to us on info@bikes24x7.com and we’ll respond to you as soon as possible!
You can call us at our customer service number +91-8483893934 or mail us on info@bikes24x7.com
“My account” is an account you’ll be creating for yourself, to check the progress tracker of your payment, the appointment date and time and updates from the customer service.
Didn't get your question answered?
Ask us directly!